Returns & Exchanges

At Lonsdale Leather, we take pride in the quality of our goods and offer a 30-day return window for items in their original, unused condition. We aim to ensure you are completely satisfied with your purchase through a transparent and efficient exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags are attached and the product is protected from transit damage.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our distribution center.

• 4.
  Inspection and Refund

  Once our artisans inspect the returned leather goods, we will process your refund or exchange within 5-7 business days.